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Since its inception, Prism has had a strong ethos of support and a desire to donate our core abilities around IT support.
As a business that began with few resources, giving back in terms of support and guidance was extremely important to us.
The last year has been extremely difficult for many of us, and it’s also been a year in which we’ve seen the most tremendous acts of giving back and supporting one another.
The days of mobile providers, traditional telecoms providers and your IT support being individual suppliers somewhat seems archaic in todays fast paced, security conscious and the ‘on demand’ business to business retail centric experience taking shape.Read Article
Pleased to share our latest service report for Q1 2021.
Kicking off a more positive year, we’re very proud to see some excellent service scores for both the remote and on-site teams.
“The foodbank was there when we really needed it, it was an absolute lifeline.” That is how one client described…Read Article
We may take access to safe, clean water for granted but this is a scarcity in some countries, so PETT…Read Article
Keeping up to date with technology progress can be a challenge, but with PETT’s help Ruby’s Fund are now ready for the future.Read Article
It's been an incredible journey since Prism was founded in 2001 in Congleton, Cheshire.Read Article
During a very challenging year we were so grateful for the support of clients, staff and our business community who rallied together to support those in need with our regular PETT fundraising initiatives.
The timeline below shows a sample of the wonderful things we were able to accomplish together.
Thank you so much for supporting these causes with us.
Pleased to share our latest service report for Q4 2020.
Closing out a very difficult year for clients with uncertainty and disruption, we were very proud to see some excellent service scores for both the remote and on-site teams.
In December we asked our team, clients, contacts, community and friends to help us support PETT & Manna House by…Read Article
We are pleased to release our latest service reports for Q3.
We are very proud of our team who have shown great determination to ensure our clients remain productive and protected through the disruption this year has brought. We would also offer our thanks to our clients for their trust and commitment in Prism.
Often, we only appreciate the value of great support when we need it most.
It’s the reason why it’s so essential to forge long-lasting, trusting relationships with customers, particularly in unpredictable times – it’s what makes the difference between good support and great support.
How can you ensure you’re providing the best possible customer support?