News

Service Delivery Report Q1 2021


Pleased to share our latest service report for Q1 2021.

Kicking off a more positive year, we’re very proud to see some excellent service scores for both the remote and on-site teams.

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PETT – What we achieved in 2020

During a very challenging year we were so grateful for the support of clients, staff and our business community who rallied together to support those in need with our regular PETT fundraising initiatives.

The timeline below shows a sample of the wonderful things we were able to accomplish together.

Thank you so much for supporting these causes with us.

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Service Delivery Report Q4

Pleased to share our latest service report for Q4 2020.

Closing out a very difficult year for clients with uncertainty and disruption, we were very proud to see some excellent service scores for both the remote and on-site teams.

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Service Delivery Report – Q3

We are pleased to release our latest service reports for Q3.

We are very proud of our team who have shown great determination to ensure our clients remain productive and protected through the disruption this year has brought. We would also offer our thanks to our clients for their trust and commitment in Prism.

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The Value of Great Support

Often, we only appreciate the value of great support when we need it most.

It’s the reason why it’s so essential to forge long-lasting, trusting relationships with customers, particularly in unpredictable times – it’s what makes the difference between good support and great support.

How can you ensure you’re providing the best possible customer support?

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