A fully functional IT system serves as the backbone for most businesses. With so much work done online and through integrated systems, an efficient and fully operational IT system allows a business to run smoothly and increases productivity. But that also means that when things go wrong with your IT system it can have a massive impact on the functionality of your company.
Business IT support by Prism
When you work with Prism, you gain access to our full range of IT technical support services. We ensure all our clients are operating to the best of their ability from an IT standpoint which means, in turn, your business is running at its best too.
Our promise to you is that we will always deliver outstanding service and IT support.
Benefits of Prism’s IT system support
When you partner with us, you’ll enjoy:
- Less downtime
- Improved productivity
- UK based call centre
- Service level agreement with clear expectations
- Access to level 1, 2 and 3 technical support during business hours
- Certified team members are approved and skilled in multiple products and services
- Remote support or guaranteed next business day on-site
- Proactive management of assets, devices and software
Would you benefit from a managed IT solution?
Traditionally, businesses have operated within the break/fix model where specialists are used to repairing or upgrade systems on an ad hoc basis.
But with managed IT support, you instead pay a monthly management fee which covers you for things like cloud computing, disaster recovery and email & communication. It’s a much more cost-effective way of working for many companies, especially SMEs.
Whether you need a complete outsourced IT service or are just looking for part of it, we will build you a bespoke IT solution to fit in with your existing framework.
If you’d like to find out how Prism can provide outsourced IT support for your SME business – please get in touch with the team today.
