This is where business IT support comes in, with a basic definition of helping to solve specific technology related problems a person or company may be experiencing. This can be anything simple from a password reset to a major situation such as a network outage, IT support professionals are the proverbial knights in shining armour on hand to solve any issues.

IT Support Services

Here at Prism, we offer an array of business IT support related services which come with an abundance of benefits to keep your IT systems operating efficiently and your productive output at its optimum:

Technical Support

As an accountancy firm, having uninterrupted access to client information at all times is integral. So when any issues do occur it’s important they can be rectified quickly and smoothly.

Made up of members with a plethora of experience, in a magnitude of different fields, our expert call centre team has the ability to tackle any IT support related issues, no matter how big or small. It’s also worth noting that 90% of issues can be resolved over the phone and if a site visit is required one of our engineers can get out to you within 24 hours.

Managed assets

Here at Prism, we have the ability to proactively manage your assets, devices and software. Using our expert knowledge we utilise the most cutting edge technology in the industry, providing you with the most innovative, state of the art devices and systems you need to exceed client expectations.

Tighten security

Being an accountancy firm, the information you handle day in and day out can be incredibly sensitive. So it’s important to have strong measures in place to ensure it remains where it should.

With our advanced security systems you can rest assured that your client information is in the safest hands possible.

Tailored plans

Business IT support certainly isn’t a one size fits all process. Accountancy firms vary in shape and size and growth occurs at different rates too. As a business IT support company, we can create a tailored plan to support your needs and scale plans to ensure your IT support stays efficient and grows as you do.

If you’d like more information on how here at Prism we can assist your accountancy firm with outstanding IT support – get in touch with our expert team today.

Whether it be employing cloud technology, IT support, or investing in security, if you’re keen to boost productivity within your accounting firm. Get in touch with the team here at Prism and one of our expert representatives will be happy to assist and answer any queries you have.