Outsourced IT London


IT outsourcing is the practice of using an external service provider, such as Prism, to deliver the IT functions you need to run your business effectively. Everyone from accountants and law firms to local authorities and financial firms can outsource their IT and business IT support in London is becoming increasingly common. 

IT Support Company London

If you’re looking for an IT support company in London then we can help. We’ll take full responsibility for all IT maintenance and support, offering you a fully managed service. Alternatively, you can pick and choose which IT services you would like us to handle, building your very own bespoke package.

Outsourced IT services can include any or all of the following:

  • Application/software development
  • Web hosting
  • Application support or management
  • Technical support or help desk
  • Database development or management
  • Telecommunications
  • Infrastructure 
  • Networking and communications
  • Disaster recovery
  • Data centre management
  • Data storage
  • Email
  • Security

Types of IT outsourcing in London

Onshore or domestic outsourcing

This is where an external service provider, who is located in the same country as you, is contracted to provide IT-related work, either remotely or on-site.

Cloud computing

This is where you contract an external service provider to provide IT-related services over the internet. Cloud computing can include Infrastructure-as-a-Service, Platform-as-a-Service and Software-as-a-Service.

Managed services

This is where an external company is contracted to provide network management functions such as IP telephony, messaging and call centres, virtual private networks (VPNs), firewalls and networking monitoring and reporting.

Benefits of outsourced IT support in London

Many companies wrongly believe that only large scale organisations can benefit from outsourced IT services but for SMEs, outsourced IT support can revolutionise the way their business works. Whether you’re a big company or a small business, IT support in London benefits include:

  • Round the clock help – With outsourced IT support you have our full support 24x7x365.
  • A cost-effective solution – Our outsourced IT support is more cost-effective than creating your own in-house team.
  • Access to a wider pool of expertise – As an IT outsourcing company in London our staff have a wealth of experience and qualifications.
  • Quickly implement new technology  – We have the resources to start new projects right away because our focus is your business.
  • You can focus on your business – By outsourcing your IT support you can focus on the day-to-day running of your business instead of IT matters.
  • Peace of mind – Outsourcing your IT means you’ll always be compliant and be up to date with the latest security features.

Why choose Prism for your outsourced IT in London?

We’ve been providing business IT support in London for a number of years and so our knowledge and experience is unrivaled. When you choose Prism for your London outsourced IT you get:

  • UK Helpdesk – this award-winning service is delivered directly by our dedicated team
  • Protection suite – we make sure your tech is secure, backed up and managed
  • Productivity suite – we can increase your productivity by providing you with the tools you need to work smarter
  • Prism employed engineers – our onsite & remote engineers are all employed, no contractors or third parties involved
  • A true partner in business – we get to know your goals and help you achieve them every step of the way
  • Guides procurement – when you need new equipment we will assist to find the most suitable, cost-effective option

If you’re looking for outsourced IT support in London look no further than Prism and contact us today.