CRM Training West Midlands

If you’re looking to improve customer relationships, streamline your business processes and work smarter and more efficiently, we can help you do just that. How? Through quality CRM training.

Our West Midlands CRM training has the ultimate goal of getting you more sales or conversions by changing the way you track your customers’ journeys. Through our unrivalled CRM training, we can add value to your business via your sales team.

What are the business benefits of CRM training?

CRM training isn’t just an abstract idea, it’s a concrete way to improve the way your business tracks and converts leads and can have a direct impact on your company’s bottom line. Here’s how CRM training can revolutionise your West Midlands business.

Our CRM training allows you to:

  • Make a sales process that brings digital intelligence into every deal
  • Predict your customer’s needs & highlight which ones will be most receptive
  • Gain a better understanding of customer behaviour, trends and potential value
  • Improve your sales performance through high quality leads
  • Deliver the personal attention that builds relationships and revenue
  • Increase collaboration and teamwork
  • Exceed targets again and again

How does our CRM training work?

Step 1

First we get to the root of your business needs, identifying pain points and areas of concern in the sales funnel along the way. Once we’ve understood your goals and any obstacles in front of the goals we can start to form a strategy.

Step 2

Next we put a plan in place that reflects the identified needs and goals of your business. How do you then convert leads into sales? How do you form a relationship with your customers? These types of questions will be addressed with your CRM system.

Step 3

We’ll then deliver a tailored CRM solution providing support, training and guidance to all relevant members of the team and delivered by highly experienced consultants. Our bespoke CRM training courses can take place in our training room or your West Midlands office.

If you’re looking for high quality CRM training in the West Midlands contact us at Prism.

If you are interested in our CRM Training please get in touch.

Contact us