Whilst getting the best telecoms solution possible is reliant on figuring out your own requirements and needs, there are a number of factors to consider when making your decision.

There’s a wide variety of telecommunications options, but how do you know which one is best for you?

Here are some of our tips for finding the best telecoms setup for your business:

Think about your requirements

You’re not just contending with landline communication anymore – Voice over Internet Protocol (VoIP) is one popular option, but business landlines are still hugely popular and there’s a seemingly endless list of options available.

The best way to figure out which options are applicable to you is by considering your requirements: number of employees, current operating systems, level of sophistication required and the number of communication channels.

We have a handy Prism Telecoms Selector Tool, which is a 7-step process to find the perfect solution for you based on your requirements.

Re-think your communication strategy

There’s a big overlap between IT and telecoms in business, which means it makes more sense to have them delivered by the same provider as part of a joined-up communications strategy.

By aiming to integrate your telecoms with your IT system, you can find a more cost-effective solution for both, making the process more seamless for you.

When you consider how much of the workforce is currently working remotely, being able to have a telecoms solution that can forward calls to the correct department, make collaboration easier and allow employees to join meetings from their mobile phone is a way to guarantee increased productivity.

Plus, it’s equally advantageous for your customers, as they are likelier to benefit from a higher standard of communication and a more efficient process!

Read the fine print

With the abundance of telecoms options out there, it can be headache-inducing trying to choose, which can often lead you to falling into the trap of accidentally being hit with extra costs.

Ideally, you should be able to combine landlines and wireless service and get features such as multiple participant-calling, call waiting and caller ID without hidden fees.

Look for options that include free site-to-site calls, hosted systems (which allow for more flexibility), and ideally, no upfront cost for hardware.

The best way to figure out the full scope of a potential telecoms setup is to arrange a consultation so you can get elaboration if you need it.

When it comes to telecoms, one size doesn’t fit all, so ensuring you figure out what your requirements are is the best way to make sure you can find something to meet them.

You can arrange a free telecommunications consultation with us, and we’d be happy to find the best option for your needs. Call us on 0345 121 770, or fill out our contact form.

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