Gone are the days when finance businesses relied solely on straightforward phone and email in order to communicate with colleagues and customers. Unified communications are increasingly being adopted by IFAs large and small in a bid to improve collaboration, reduce costs and boost productivity. So how does it work?

In short, unified communications is a process that involves combining several different communication technologies into one framework. Let’s take a look at how this can help an IFA firm.


Improve collaboration

Unified communications facilitates group collaboration by making it easier for workers to host meetings, discuss ideas and make decisions, no matter where they are in the world. Although email certainly has its place and plays an indispensable role in the average business, sometimes it’s necessary to communicate via phone and video instead.


Resolve problems quickly

With the help of unified communications you can improve your company’s ability to resolve problems quickly and effectively. You’ll be able to communicate with other members of your team and act fast at the first sign of an issue, delegating the right jobs to the right people.


Attract and retain employees

While it may seem like salary and employee benefits play the biggest part in encouraging employees to stay, it tends to run much deeper than that. Employees want flexibility, freedom and trust. They also want to be given the tools they need to do their jobs effectively. They don’t want to have to jump through hoops to get the job done. Unified communications can really help in this respect, streamlining the way you work and offering your staff more mobility.

Increase productivity

By introducing unified communications to your business, you can reduce delays and enable employees to contact one another effortlessly. Holding meetings will become easier than ever before. If your clients are happy to talk via video call rather than in person, you’ll also significantly slash travel time. In addition, thanks to extensive security measures, you can effortlessly share important documents with one another with the promise that they’ll only be seen by those they’re meant for.


Here at Prism we’ve spent years honing our unified communications service to come up with an interconnected system of technologies that can enhance IFAs’ ability to communicate, collaborate and boost productivity. To learn more about our service, please get in touch with our team.