Using Digital Transformation to Help Shape your Business’s Future

Investing in digital transformation can fundamentally change the future of your business.

From modernising supply chains to improving company culture, digital transformation is being increasingly seen as a way to make businesses more resilient and innovative in the long term.

Given that we live in a digital age, putting technology at the centre of your business might be a-given – but how can digital transformation be used to shape your business’s future?

It can help you focus on your priorities

Depending on the nature of your business, digital transformation can be used to target a specific goal, opportunity, or problem within your business or customer base.

For example, improving client experience is a common goal across industries, and this can be targeted through digital transformation.

According to McKinsey, by undergoing digital transformation in the client experience process, B2B companies have experienced revenue growth of 5 to 10% and cost reductions of 15 to 25%. 

Companies offering exceptional client experience can exceed the gross margins of their competitors by more than 26% whilst also making employees happier and simplifying end-to-end operations!

It can improve company culture

From enhanced collaboration to empowered employees, digital transformation can improve company culture in many ways.

Businesses using the latest technology and software will often find that productivity and efficiency can improve significantly as the tools are just as significant in the process as employees are.

After all, if the IT and telecoms technology is poor in a business, it makes work more difficult for all employees in a business and can also be harmful to customer/client experience.

If your company culture thrives on efficiency, productivity and positive customer experience, a unified comms solution under one provider would be the ideal digital solution to align with this. 

It is a goal for many businesses to remain resilient and continue to grow – this is often reliant on adopting the best technology solutions now in order to continually benefit now and into the future.

It can improve security

A consequence of digitalisation is the rise of ransomware attacks that can be detrimental to your business on multiple fronts.

Protection is an absolute necessity for any business looking to maintain resilience now and in the future as risks will consistently evolve which requires an adaptive approach.

Prism offers cybersecurity services to provide maximum protection against threats through the use of cloud subscription-based services that automatically update to stay ahead of risk – you can have peace of mind that whilst you’re increasing your use of technology you’re also doing it safely.

If you put good technology solutions in place now, you can watch them grow with your business.

Get in touch with us today by calling 0345 121 7770 to find out how Prism can help to optimise your IT processes.