Should you outsource your IT support, or should you keep it in house? This might be a discussion you’ve had already, or it may be something you’re considering for the future as your business grows.

Should you outsource your IT support, or should you keep it in house? This might be a discussion you’ve had already, or it may be something you’re considering for the future as your business grows.

Whilst keeping things under your direct control does have advantages. Utilising the services of an outsourced IT provider can actually provide you, and your business with some productivity enhancing, cash saving benefits that can help take your business to the next level.

If you’re still unsure on how business IT outsourcing can benefit your business, we’ve made things a little easier with this quick rundown on the subject:

What is outsourced IT?

Firstly, it’s important to define outsourced IT services… outsourcing involves utilising the skills and expertise of an outsourced IT provider for some or all of their IT operations. This can include, but is not limited to, coordinating equipment and infrastructure, guiding procurement and managing a help desk.

Why do you need outsourced IT?

  • Reduced costs – to manage your IT in-house requires not only investment in infrastructure, but the people to run and maintain it. With an outsourced IT provider, these costs are eliminated.
  • You can stay focused – having to sort and oversee complex IT problems can be incredibly time consuming, especially if you don’t have the expertise to get to the root of the problem. By outsourcing your IT, you’re safe in the knowledge that any problems will be fixed efficiently, leaving you to focus on your current workload.
  • State of the art tech – outsourced IT companies make it their business to keep on top of the latest industry trends, updating their technology in line with this. Which means you get access to the most advanced IT infrastructure in the industry.

Who are Prism?

Not just your average IT support company. Since 2001, we’ve been providing IT services to a number of different businesses of all shapes and sizes. Starting with just a  handful of small businesses and a couple of services. Our service offering has grown substantially and we now look after thousands of end users nationwide.

Our dedicated tech, sales and support teams form a unified approach to the company mission, delivering productivity & protection technology solutions that empower our clients.

Why choose us as your outsourced IT provider? 

Not only have we worked with a vast range of businesses across the country. Our approach incredibly effective. We don’t just offer you a run-of-the-mill service. We aim a lot higher and constantly find ways to improve and enhance our services.

  • UK based helpdesk – high quality, award winning IT support from our dedicated team is just a phone call away.
  • System health checks – we carry out and monitor system checks to ensure you IT infrastructure is secure at all times.
  • Guided procurement – we advise and guide you on IT equipment options to ensure you’re getting the best, most efficient equipment for your business.
  • We act as a true business partner, we get to know your goals, your needs to help us guide you to the next level.

If you’re interested in hearing more about the services we provide here at Prism, get in touch today.