Does Your SME Actually Need An Internal IT Team?
Whether you’re a florist or financial advisor, it doesn’t matter which sector you operate in, you will utilise some form of IT hardware and software to run your business day to day. And as you grow, you might have thought about employing an individual or full team to monitor and oversee your IT infrastructure. But do you actually need to? Or is it a waste of money? Before you answer the all-important questions, it might be worth considering an outsourced IT department
What is an outsourced IT department?
Whether you need cloud computing services, hardware, helpdesk support, cybersecurity, or the lot. Outsourcing your IT department involves an external firm handling some or all of your IT requirements. This firm will work with you to assess your needs and act as your go to provider for anything you might need.
Why outsource your IT services?
If you’re thinking about potentially outsourcing your IT department, it might be worth considering these benefits to help influence your decision:
Saved cost
You probably don’t need telling, IT equipment is expensive, and this is before you’ve even employed the people to manage and maintain it. If you go down the outsourced route, you can save money that you would have otherwise spent on investing in IT infrastructure. This can be invested into other areas of the business to help improve productivity elsewhere.
Enhanced productivity
An outsourced IT department brings with it the potential to boost your productivity. The company you outsource too will be made up experts in the field. Who not only have worked in the industry a long time, but they’ll most likely have worked in a vast range of industries too.
In addition, they also keep track of the latest trends in the industry, which can feel like a job on its own. Meaning you can crack on dealing with your clients and customers.
Improve security
Keeping the data and information you hold secure and out of the wrong hands has to be at the top of your priorities. With this in mind, an outsourced IT department will employ industry leading cyber security technology. So you can be safe in the knowledge anything you store using their servers is kept safe.
Improved client relations
By using state of the art IT services you can run your business smoothly and efficiently, without having to worry about slow computers or a poor connection. Meaning you can give clients your undivided attention, leading to improved relationships.
And if you do encounter any bumps in the road, your outsourced operator provides helpdesk support to help you resume normal service as soon as possible.
If you’d like to learn more about how Prism can provide outsourced IT support for your SME business. For more information, get in touch with our team today.