All your business needs in a Prism BOX for under £100 per month.Find out more
When you have your own IT department inside your business premises, it can offer a number of advantages, including:
On the flip-side, there can also be a number of disadvantages to having your own in-house IT support department, including:
Although there are some advantages to having your own in-house IT support for your small business, the most cost-effective and efficient solution could be for you to outsource your support.
Outsourcing can save your business thousands a year, when compared to creating your own in-house department. A dedicated outsourced IT support company will have access to more resources than an in-house team. They will be able to tackle any issues much more efficiently because of this, even when they can’t come to your business premises. Most problems can be fixed before you’re even aware of them, thanks to outsourced IT support having a much more proactive approach to fixes.
Many outsourced IT companies have many years of experience and expertise behind them, at Prism we don’t use third parties, instead we use our own highly experienced onsite and remote engineers, who can use their industry leading knowledge to deliver an award winning service. You’ll find that having an in-house team often means you simply won’t get access to this level of experience.
Unless you hire quite a large in-house team, you won’t get access to the same amount of support hours that an outsourced company can offer you. Outsourcing business IT support means less downtime and improved productivity, meaning you can switch the focus back to your other growing business requirements.
If you’re considering outsourcing your IT support as your small business continues to grow, then there are a few things to look out for. At Prism, we know that the success of your whole business can depend on having the right level of IT support and security. So please get in touch with the team today, to find out how we can help.