Digital Transformation: The Post-Covid Approach to IT

Transitioning to a remote workforce in a short timeframe has seen businesses across sectors utilising technology, and relying on digital access, at an increased rate.

As we begin to move towards hybrid working models, with lockdown restrictions easing, where does technology at large stand?

Many businesses will be in a phase of renewed growth or under development, meaning that technology is still as vital as it was during 2020, whilst also undergoing a period of change.

How will businesses continue their digital transformation throughout 2021, and what can you expect post-Covid?

  • Demand recovery

Some sectors will be in stronger demand, whilst others may need to scale back their operations and re-prioritise.

When combined with the shift to hybrid working (in most cases, a prioritisation of remote working for now), the need for easily accessible information, customer support channels and disaster recovery has increased.

As a result, many businesses will be re-evaluating their current business models to adapt, and with that comes a change in their agenda for IT.

This refocus will likely cover the essentials: modernised business telecommunications that are integrated with IT systems, disaster recovery to account for potential outages/slow connections, and cloud-hosted software to increase productivity within the organisation.

  • Technological agility

For a lot of businesses, remote working highlighted a multitude of gaps in their IT processes.

From equipment that isn’t fit for purpose, to inadequate antivirus and encryption software, digital transformation requires updating outdated or no longer useful processes for newer, more effective ones.

Our IT solution, Prism PACK was designed for businesses that are scaling up – for a set monthly fee you can be provided with hardware, software, cloud services, back-up and antivirus.

Some businesses will begin utilising more complex or newer technology, such as AI for data processing, or using cloud-based technology to automate their pipeline.

Regardless of which area a business chooses to focus on, across the board, they are seeking agility with their IT processes for a sense of security after a period of uncertainty.

  • Organisational shift

Remote working was initially a necessity that most businesses didn’t account for.

Now, however, it’s expected and very much necessary for businesses and employees alike – meaning that prioritising productivity within an organisation requires IT that can keep up.

Software that increases productivity and the ability to collaborate will be an integral part to the digital transformation of 2021, from the trusted Office 365, to hosted systems to account for flexible working.

When it comes to growth, there’s one key approach – automate more processes, outsource where possible.

Efficiency and productivity can seem much more approachable and achievable when outsourcing and automation are an embedded part of a business, so it’s worth considering how you can do both.

Accelerated digital transformation can mean increased growth for businesses that prioritise their IT processes, as it frees up time to focus on other areas and gives you peace of mind that your business is protected, and your organisation is at peak performance and productivity.

If you’d like IT support, we’d be happy to help you find the best option for you and your business. Call us on 0345 121 7770, or fill out our contact form.