From the ‘anywhere economy’ to the increasing importance of cybersecurity, the priorities that businesses have for technology and the goals they wish to achieve with it are changing.

What business and tech trends should you be looking out for in 2022?

Asynchronous processes

Though much of the pandemic saw the rise of synchronous collaboration, such as video conferencing, as hybrid working becomes the norm, so too will asynchronous processes.

Rather than attempting to find a spare moment for workers who may all be in different office and remote locations, instead, businesses can use platforms such as Office 365 to collaborate.

Employees can share information and feedback without the headaches of finding a calendar invite that will suit everyone.

The ‘anywhere economy’

Whilst many assumed that remote working was simply a temporary solution during the height of the pandemic, the implications from so many in the workforce shifting working models has left many businesses re-evaluating their current practices.

With this comes the increase of remote and hybrid working models that require mobility and agility.

Businesses can expect a significant shift from the individual supplier model when it comes to telecoms – having separate mobile providers, traditional telecoms providers, and IT support – towards a more integrated approach that combines all areas.

For example, our Prism Mobile offering is a combined telecoms approach that includes managed billing, device assurance, and support and service in one package.

Advanced automation

There seems to be no limit to the number of advanced technologies on the horizon that can automate and streamline tech processes.

This includes autonomic systems (self-managed physical or software systems that learn and modify their algorithms in real-time to optimise) and hyperautomation (rapidly automating as many business and IT processes as possible) which are expected to begin integrating into many businesses during 2022.

Cybersecurity

Businesses moving towards hybrid working has opened up a new necessity for adaptable cybersecurity.

Protecting your data and client data is undoubtedly a priority for many businesses going into 2022, which means new encryption options, utilising automation (e.g., artificial intelligence), and multi-factor authentication for all employees are high on the agenda.

One particular area of note is cloud protection, as increased cloud service usage continues as a result of hybrid working.

This means that businesses will be looking to inform and educate all employees on best practice for cloud service privacy and protection.

Trust

So much upheaval has meant that maintaining a high level of trust with employees and customers has never been more paramount – data security, level of communication, accessibility – and it all comes down to tech.

Making the best choices possible to maintain trust relies on solid security, adaptable communication, and an integrated IT strategy.

For startups and growing businesses, we’d recommend PrismPACK, an IT solution that provides hardware, software, cloud services, back-up and anti-virus all under a monthly fee.

As the way we work changes, so do the tech needs of your business.

Get in touch today to begin streamlining your IT processes for 2022 without any of the headaches.