With plenty of professional IT firms out there, it can be difficult to make a decision. So how can you decide who can offer the best service for your business?

How to find the best small business IT support

It’s understandable that you may have some reservations about outsourcing your IT department. As a small business owner/director, you might understandably be concerned about any potential costs, as well as if the service will be able to meet your requirements. Not to mention whether or not any private, sensitive and confidential information your business is responsible for, will be properly secure and protected.

Having complete peace of mind that you’ve attained the best IT support for your small business is of course critical. So, before you make your decision, we recommend that you properly assess the small business IT support services you’re considering.

Cost savings that add value to your business

Of course, it’s important to find an IT service company who can offer small business IT support at a competitive price. However, it’s also essential that you make sure you’re getting value for money and not just a cheap service for a cheap price.

At Prism, we believe in providing the best IT support that truly brings value to your business. This is why we work alongside your teams from the initial meeting, right through to the on-going daily support. We know just how unique your business is, and therefore we take a tailored, personalised and efficient approach to all the services we provide. Our aim is to help your small business thrive and grow through our cutting-edge small business IT support solutions.

Providing privacy and trust

The best IT support service will need to be able to fully protect your important and sensitive data. This is why it’s critical to choose the IT support provider with a solid track record, who have professional and experienced specialists, and credentials to back up their capabilities.

With us, you can rest assured that our Protection Suite can cover all of your cyber security requirements, providing maximum protection against cyber threats. Our affordable and reliable packages are designed to cater for your exact business needs, and we also provide automatic updates so that you can always stay ahead of risk. Trust is a huge part of what we do, which is why we have a UK helpdesk that you can stay in touch with for any and all cyber concerns.

Maintaining control

The level of control you maintain over your IT can vary every business, as this can often depend on your company’s level of technological expertise. At Prism though, you’ll never be surrendering control over your business to us. On the contrary, we’ll simply handle the IT responsibilities for you, leaving you time to focus on other important business tasks.

We will work with you to support and manage your IT systems, but you will always maintain full control of it. It’s something that we believe the best IT support services should always ensure. Our team will keep your systems running as smoothly as possible, while constantly providing help and advice, to improve your growing business through technology.

Gaining faster response times for any faults

You should always expect fast response times from your IT service, no matter whether the fault lies with the hardware or software. Because any internet downtime can be hugely disruptive and frustrating for your business. Whether you’re suffering from a slow connection or you’re experiencing a full outage, productivity can soon slow to a halt.

At Prism, we can help minimise downtime and get your business back up and running in 30 minutes or less. We take pride in maintaining high standards both remotely and onsite, as everything we do is driven by customer satisfaction and recommendations. Disaster recovery should always be part of your small business IT support, as it can keep things running smoothly, rescue data in minutes, and put your mind at ease following a disaster.

Plus, with us you’ll have the benefit of having ongoing support from the Prism helpdesk and engineer team.

Feel confident that you’ve chosen the best IT support for your business, by contacting us today on 0845 305 4681.