6 Reasons To Outsource Your SME’s IT Support

Whether you’re a tiny team of two or a growing SME, you may be wondering whether to outsource your company’s IT support. If you’re unsure whether outsourcing is the right solution for you, here are 6 reasons to take the leap:

1. Save money

Hiring a talented in-house IT manager can be a costly move. Recruitment costs, company benefits, the cost of equipment and the employee’s salary are just a few expenses to consider.

By outsourcing your IT support, you’ll have fast access to experienced and talented IT experts without having to pay for someone to be with you 24/7.

2. Boost productivity

If you’re managing an SME and there’s very little IT work to be done, an in-house IT manager is unlikely to be the most productive solution. You’ll be paying for skills and services that you’ll struggle to make the most of. With the help of an external IT company, you’ll only pay for support when you actually need it and you’ll boost your team’s overall productivity in the process.

It’s not uncommon for small businesses to select an existing member of staff with IT knowledge to oversee any tech-related issues that arise. Although this may seem like a cost effective solution, it can actually cause productivity to plummet and prevent them from focusing on their actual job.

3. Access a wider selection of skills

It’s often said that two heads are better than one and that’s certainly the case when it comes to IT services. We have a team of technicians and support staff, each with their own individual skills and expertise. Even if you were to recruit an in-house IT manager with extensive experience, you’ll only be benefitting from one person’s knowledge. With our help, you’ll be able to pick several brains whenever there’s an IT issue, without having to bring in an entire team full time.

4. Guarantee a constant service

Relying on one member of staff to oversee your company’s IT can be a risky move. If this person was to be off sick or take a holiday, you may be left wondering who to contact in the event of a tech issue. You might also encounter difficulties if a large scale problem requiring multiple experts arose. If you were to have an external IT support company on hand, however, you’d know exactly who to call at the first sign of a problem.

5. Improve security

An external IT company will be equipped with a wealth of tools and resources to ensure your SME’s data is as secure as possible. Here at Prism, we’ll work with you to determine exactly which security protocols your business needs before implementing a reliable and affordable security package.

6. Focus on your business

With the help of an external IT company, you free up time and resources to focus on what you do best – managing your business. You won’t have to worry about the tech side of things. Leave that to us! We’ll use a wealth of experience and expertise to ensure your computers, devices and networks are running as smoothly as possible, enabling you to focus on company growth.

To learn more about how our IT services can help your company, please get in touch with the team at Prism.