4 Reasons Our Clients Choose Us As Their IT Support Provider

Here at Prism, we’ve spent the last 16 years providing businesses with exceptional IT support and tech services. We’ve gained a reputation for being a reliable, knowledgeable and approachable team with a passion for making business operations straightforward and effective without the hefty price tag.

We’ll take control of all the technical stuff on your behalf so that you can focus on doing what you do best, running your business. Here are just a few reasons our clients choose us as their IT support provider:

  1. We make productivity a priority

As the owner of an SME, we’re going to assume productivity is a top priority for you. This is why we put productivity at the forefront of everything we do. Whether we’re installing equipment in your office at a record-breaking speed, ensuring your internet is fast and reliable, or recommending tools that could rapidly slash the amount of work you need to do, we’ll go above and beyond to help you become as productive as possible.

2. We feel strongly about keeping downtime to a minimum

Whether you’re a popular online retailer with thousands of customers using your website every day or you operate a bustling call centre where the phones are always ringing, we know how devastating downtime can be for the running of your business.


We’re firm believers that prevention is better than cure and so we’ll implement the most robust connectivity and communication tools we can get our hands on. In the unlikely event that you do encounter an issue, give us a call and a member of our team will be on hand to take your call. We’ve found that most issues can be resolved over the phone but sometimes we may need to access your devices remotely to figure out what’s wrong. If necessary, we can send an engineer to your premises to take a closer look and work their magic.

3. We offer a personalised service

When it comes to IT, we can’t stand the ‘one size fits all’ approach offered by many IT support companies. We believe in personalising our services to suit your business and your objectives.


Whether we’re installing a new phone system in your office or providing you with cloud computing technologies, we’ll only implement tools and solutions designed to help you achieve your goals.

4. We can help you scale your business in a cost-effective way

Whether you’re a tiny startup or an SME with 50 employees, preparing for business growth can be a challenge. Thankfully, we’re on hand to support you every step of the way. We’ll help you automate as much as possible, embrace new technology in a cost-effective way and ensure all your devices can cope with the growing demands placed upon them.

If you’d like to learn more about our business IT services, from cloud computing to connected communications, please get in touch with our team. Whether you’re looking for IT support in Manchester, Cheshire or London, we have a team of talented engineers, technicians and overall IT experts on hand to help.