Well yes, technically they do, they all offer the same core functionality and are built around the same architecture, but the difference thereafter is in the quality of the components, what you’re going to use it for and the post-sales support.

Inside matters

The first big difference is going to be the internal components that make up your computer.  A computer for the home will have a significantly shorter lifespan compared to a computer marketed for business. Whilst possibly cheaper at the outset too, it won’t be in the long run. 12 to 18 months later you could find a repair to the computer is impossible as the components are obsolete, leaving you to replace with a brand new one, plus the data transfer headache that will come with it.   Whereas with a business computer manufacturers will tend to keep spare components enabling repairs and upgrades of internal parts years after purchase.

Other significant differences will be the memory at “entry level”.  Home computers may only have 2GB RAM while a business computer will start with a minimum of 4GB RAM.  The difference in performance will be significantly different too with the operating system more advanced in business computers.  Business computers also offer numerous options and software components (such as encryption and networking options) that aren’t available to home computers. Even the routers, keyboards and mice are higher quality and more durable.

Post-sales support – it’s not all the same

Business computers will have a warranty that covers an engineer coming out to the assess the hardware fault by the next business day, whereas with a home computer you’ll find it has a “return to base” warranty meaning the computer is typically returned after 1 to 2 weeks.  The warranty that comes with a business computer is obviously far more convenient, minimising production downtime and interruption to staff.

You need to find a professional advice from a provider who understands the unique requirements of your business so that they can deliver a fit for purpose solution to meet your exact needs.

Things to check before you select your provider:

• Do they partner with tier 1 manufacturers with proven track records; such as Microsoft, Dell, HP etc.
• Is the hardware and software provided ‘business grade’.
• Are the quotes provided clear and show a line by line break down of costs?
• Will they guide you through your purchase and service options?
• Is their pricing competitive on like for like products?
• Do they have customers that you can speak to or testimonials to confirm quality and service?
• What are their first response times and their rates for resolving support requests?

 Covering all bases

Whether you’re a sole trader or have multiple employees, no matter how simple or sophisticated your hardware needs are, you need a provider who can guide you through this process and help you to select the right IT system and support for your business.